Shipping policy
Thank you for choosing Wild Luxury Collection, your premier destination for exquisite candles! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please read our shipping and returns policy below for both domestic (Australia) and international orders.
Shipping:
FREE SHIPPING in Australia and New Zealand for orders over $180 AUD Flat rate of $10 for domestic orders within Australia International Shipping fees will be displayed at checkout.
Business days are Monday to Friday excluding public holidays within Australia.
1. Domestic (Australia) Shipping:- We offer reliable shipping within Australia via Australia Post for a flat rate of $10.
- Orders from within Australia are typically processed and dispatched within 1-2 business days.
- Delivery times may vary depending on your location. Please allow 1-4 business days for most metropolitan areas and up to 7 business days for remote areas.
- We provide tracking information for all domestic orders, allowing you to monitor the progress of your shipment.
2. International Shipping:
- We are delighted to offer international shipping Worldwide via DHL.
- Orders are generally processed and dispatched within 1-2 business days.
- Delivery times may vary based on your location and customs procedures. Please allow 7-10 business days for international delivery.
- Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
- We cannot be held accountable for delays due to couriers being lost in transport.